The Competencies Handbook

b' Far from being the latest management fad, competency frameworks focus on how\npeople do their jobs and will always lie at the heart of people management\nactivities.For many of us, devising competency criteria used to be an area best\nleft to experts. But now, the authors have succeeded in demystifying the whole\ncompetency debate, giving a thoroughly straightforward and practical guide which\nwill be welcomed by everyone who needs to know more about the crucial role\ncompetencies play in management today.The authors begin by guiding the reader\nthrough all the stages of developing a core competency framework. They outline\nthe principles and quality standards necessary to ensure '