If you want to keep your star employees on your team, you'd better learn to be a mentor. According to new research, fully thirty-five percent of employees who don't receive regular mentoring say they plan to look for another within twelve months. In this completely revised and updated edition of his bestselling classic, Chip Bell shows managers how to help associates grow and adapt in today's tumultuous organizations. Through his SAGE approach - surrendering, accepting, gifting, and extending - he helps managers establish trust, create a safe haven for risk taking, give advice, focus and feedback, as well as ensure the transfer of learning.