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Customer Service Excellence - Business Skills Express Series

(English,Paperback)
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Book Details
Binding :Paperback
Publication Date : 2005
ISBN :9780070605916
Language :English
Rack No. :KOL/131/7/93
Pages :98
Publisher :Tata McGraw Hill Education Private Limited

Description

The book takes you through the basics of customer service and beyond -- so you can identify and fulfill your customers unique expectations.

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