CANCELLATION/RETURN POLICY

How do I cancel an order?

You can cancel your order online before the product has been shipped.Your entire order amount will be refunded. For cancellation of order you can write to us mentioning your order number and reason of cancellation at support@mypustak.com or you can directly give us a call on our helpline number +91-9007022851


When is Cancellation not possible?

Cancellation of book orders can only be done within certain time frame,which is before dispatch of books from our warehouse. We intimate all our customers in real time regarding book dispatch on their e-mail.Usually we dispatch books between 1-3 working days after receiving the order.


How long will it take to process my cancellation request?

Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified about the same by email. However, it may take up to 7-10 business days for the respective banks/payment gateway to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Mypustak.